Togel Contractors Ltd are committed to providing products and services in accordance with customer’s specifications, applicable requirements and expectations.
To this end, Togel maintains a quality management system in accordance with the requirements of ISO 9001 which is regularly reviewed for effectiveness and improvement opportunities. Specific quality objectives will be set as required and will be formerly reviewed at least annually at Management review meetings to ensure its continuing suitability.
Togel have established a business vision, ‘The Big 6’, which defines the core values of the business and provides a framework for the setting of improvement objectives. These objectives are communicated to employees.
Togel recognises that the performance of its employees is paramount to achieving quality and customer satisfaction and employees are actively encouraged to identify opportunities for improvement. The performance of our suppliers and sub-contractors is also important as they form a substantial part of our operations and we work closely with them to ensure that our expectations, and those of our clients, are met.
This Quality Policy is communicated to new employees as part of their induction training and to existing employees when updated. It is also available to other interested parties on request.
This Quality Policy is regularly reviewed for suitability as part of the management review process and is updated and re-issued as required.